Return & Refund Policy

We value your satisfaction and strive to provide you with the best online shopping experience possible. If, for any reason, you are not completely satisfied with your purchase, we are here to help.

Note: Returns are only accepted in cases of damages or errors caused by our company.

Return Period

Items must be reported and returned within 7 days of delivery.

Condition

Products must be unused and in their original packaging with all tags attached.

Refunds/Exchange

Once we receive and inspect the returned item, and if it’s approved, the refund or exchange will be processed within 7 business days. Please note that it may take additional time for the refund to appear in your account, depending on your payment provider.

In the unfortunate event that your item arrives damaged or defective, please contact us immediately. We will arrange for a replacement or issue a refund, depending on your preference and product availability.

For assistance, please contact our support team.
WhatsApp: +94 77 550 7940
Email: info@elvynstore.com